Delivery Software Overview


delivery software overview

Any technology and software product that companies are looking for are only the means that help to make their businesses more efficient and more profitable. Best software providers target their efforts on developing well-built software as think about clients and their needs. The delivery industry and companies' specialization put in the forefront the special requirements for software that cannot be ignored. Therefore, delivery software should take into account the specifics of organizations performing the delivery, especially delivery products and services.

With missed and misrouted deliveries companies lose time and money. To help companies solve this problem, software providers develop mobile applications that provide powerful functionality, including delivery confirmation. With the mobile application that provides proof of delivery, delivery drivers are able to take real-time electronic delivery confirmations such as customer signature capture, GPS coordinates, and photos.




Delivery of products and services should include the well-coordinated work of:

  • Office personnel: sales managers, dispatchers, assistants, and others.
  • Warehouse employees: inventory managers, selectors, packaging operators, and others.
  • Vehicle fleet: mechanics, car technicians, vehicle coordinators, and others. 
  • Mobile workers: delivery drivers, service technicians, and others. 

Organizing, coordinating, optimizing, and controlling the harmonious work of at least four departments is possible only with a complex and powerful delivery software system that takes into consideration all aspects even the smallest ones, and includes desktop, mobile, and web software components.

delivery solutions

delivery tracking

Delivery software should support basic processes of the delivery business:

  • Customer relationship management (CRM)
  • Purchasing and vendors management
  • Inbound and outbound call centers
  • Scheduling and dispatching
  • Inventory control and warehouse management
  • Route accounting and map optimization
  • Tracking: inventory movement, customer orders, work orders, driver location, labor work time, and more
  • Reporting and history of deliveries

Main Feature Provided by Delivery Software


visibility feature     Visibility

    Complete visibility into business operations with a graphical dispatch board and interactive display.

Tracking feature    Tracking

    Real-time tracking inventory movement, customer order status, vehicle location, and driver work hours. 

integration feature  Integration

    Easy connection with third-party software, including commonly used accounting software systems.



Mobility feature     Mobility

    Mobile software for managing deliveries, pickups, route sales, inventory movement, and others.

real-time data    Real-Time Data

    Immediately delivered information to drivers about any changes in the schedule or work order. 

Reporting feature  Reporting

    Daily, monthly, and history reports of the company's activity to implement better control of the business.



scheduling feature     Scheduling

    Workday planning uses business logic to prioritize deliveries and optimize available resources.

dispatching feature    Dispatching

    Assigning employees to vehicles and flexible management of drivers out in the field. 

route optimization feature  Route Optimization

    Creating the most cost-effective route for a determined set of stops at customer locations.



inventory control feature     Inventory Control

    Accurate item control in the multiple warehouses empowers real-time visibility into inventory levels.

warehouse management feature    Warehouse

    Capabilities of multiple warehouse management, assigning warehouse identification to trucks. 

invoicing feature  Invoicing

    Simple invoicing and billing. Accepting credit cards and payment gateways and reconciling payments.


Equipped with customer account information and inventory tracking functionality delivery personnel will be able to make speedy and accurate deliveries to multiple locations. It is possible to perform more deliveries each day by providing real-time customer order information and automating processes of collecting and validating delivery-related data and reconciling end-of-day inventory.


Benefits of using delivery software:

  • Eliminating manual paperwork
  • Eliminating paper costs 
  • Minimizing shrinkage and order inaccuracies
  • Enhancing fleet efficiency
  • Reducing fleet overhead
  • Making more deliveries with fewer trucks
  • Tracking goods from dispatch to delivery
  • Reducing delivery costs
  • Decreasing phone calls 
  • Automating the entire delivery cycle
  • Increasing drivers’ efficiency
  • Minimizing losses at every stage of delivery
  • Reducing damaged deliveries 
  • Improving customer satisfaction
MiniMate™ delivery confirmation software

Use user-friendly, intuitive solutions built with specific delivery industry workflows.


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